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Terms & Conditions

HOW TO BOOK

Booking can be made by telephone between the hours of 10:00 and 17:30 Monday to Friday on 0845 226 5503. All potential clients need to arrange to telephone the office to discuss treatment before booking. In the event that we are unable to take your call, please leave a message with your name and a return number. Our aim is to get back to you in 2hrs.

PAYMENT

Payment is due at the end of your session and is payable in cash and cheque (Cheques made payable to MacKenzie Therapy & Training UK) only.

CANCELLATIONS & TRANSFER

If a client requests a transfer to an alternative session slot and the request is received within 48 hours of the original session time there will be no fee. If a client fails to attend the session without giving 48 hours notice the client will be paying the full session cost.

CANCELLATION BY MACKENZIE THERAPY & TRAINING UK

MacKenzie Therapy & Training UK reserves the right to refuse treatment to any individual without reason.

SESSION CONFIRMATION

We aim to confirm your session within 24 hours of you making a booking. If you do not hear from us within a working week or within 48 hours of your session please contact our office on: 0845 226 5503

SALES AND REFUNDS OF DOWNLOADS

All payments of downloads on richardmackenzie.co.uk are through Paypal. As you can not return an MP3 or a PDF, we cannot offer refunds. No Exception. All sales are final.

DATA

When you book, all personal data provided to us will be used in accordance with data protection laws and our privacy policy.

UNFORSEEN EVENTS

We are entitled to delay or reduce the level and/or scope of service(s) (including session materials) if we are prevented from or hindered or delayed in obtaining or delivering the services (including session materials) as a result of any circumstances beyond our reasonable control.

LEGAL NOTICE

Warning:
The information, techniques and exercises provided within this website are for educational purposes only. Do not use the techniques or exercises contained within this website whilst driving or operating machinery, or if you suffer from epilepsy, clinical depression or any other nervous or psychiatric condition. The information provided is not a substitute for proper medical advice. If in doubt, please consult your doctor or licensed medical practitioner.